Product direction and digital transformation for Groupe ADP. Defining the Smart Airport strategy, designing a passenger flow mapping product and operational preparation for the Olympic Games.
In a context of major transformation, Groupe ADP is pursuing a Smart Airport strategy aimed at preparing Paris airports for traffic growth challenges, operational fluidity and passenger experience excellence.
The key milestone: the Paris 2024 Olympic Games. This deadline requires a thorough overhaul of customer journeys, digital tools and data exploitation, in a critical, multi-stakeholder and highly constrained environment (security, service continuity, real-time).
Anticipating congestion, optimizing journeys and improving real-time operational decision-making.
Transforming a tool-driven, siloed organization toward a data-driven product mindset centered on customer experience.
Centralizing and ensuring data reliability for operational management capable of responding to traffic spikes.
Ensuring operational excellence at Paris Aeroport for the most scrutinized international event.
Intervention in product direction and digital transformation, between strategic vision and operational delivery.
Building the Smart Airport vision centered on customer experience and operational efficiency. Defining the multi-year digital roadmap.
Scoping and launching a passenger flow mapping and traceability product. Prioritization of key use cases.
Managing the product roadmap, coordinating development and tracking milestones.
Building and supervising a cross-functional project team. Leading governance meetings.
Structuring deliverables for Groupe ADP's digital transformation.
Definition of a product foundation for passenger flow management and optimization.
Installation of structured governance around Smart Airport projects.
Improved anticipation and decision-making capability, direct contribution to 2024 Olympics preparation.
Leading complex transformation programs
Taking on a cross-functional product director role
Structuring sustainable teams and governance
Turning ambition into concrete products
Operating in a critical environment
